Delivery is included in every listed price
Standard delivery to the contiguous United States is included in every listed price. Checkout does not add a shipping charge for a normal parcel order there. Delivery to Canada is priced from the carrier rate. Alaska, Hawaii, and other international addresses are not offered.
· Updated · 3 min read
What the price includes
Every listed price on Big Pool Parts includes standard delivery to the contiguous United States. Checkout does not add a shipping charge for a normal parcel order inside that area, and there is no minimum you have to reach first. Delivery to Canada is available and priced from the carrier rate.
The full rules, including processing time and damaged cartons, are on the shipping page.
Where that delivery goes
We ship to street addresses in the contiguous United States and Canada. Alaska, Hawaii, US territories, and other international addresses are not offered at checkout. Canadian delivery is priced from the carrier rate.
Some oversized equipment ships by freight instead of a parcel carrier. If an order needs freight, we contact you before it leaves and confirm any extra freight cost. That cost is not added quietly.
Questions about an order
Order questions go through the contact form. Customer service replies on business days. Hours and the Orange, California address are in the footer of every page.
If you are comparing two pumps or two filters, the part number and the pipe size matter more than the shipping line. Both are covered in how to match a replacement part.
Questions
Is shipping included on Big Pool Parts?
Yes, for standard delivery to the contiguous United States. It is in the listed price, and there is no minimum order. Canada is quoted at checkout from the carrier rate.
Do you ship to Alaska, Hawaii, or outside the United States and Canada?
No. Checkout offers street addresses in the contiguous United States and Canada only. US territories and other international addresses are not offered.
What if my equipment is too large for a parcel carrier?
Some oversized equipment ships by freight. We contact you before it leaves and confirm any extra freight cost. That cost is not added quietly.